Everything customers ask us most often — shipping, returns, payment and tracking.
Where do you ship?
We currently ship within the United States only. We do not ship internationally at this time.
How long does delivery take?
Orders are delivered within 5 to 10 business days, after order processing of 1 to 2 business days.
How much is shipping?
Shipping is free on every order, with no minimum spend. Any applicable taxes are shown before you complete checkout.
How can I track my order?
As soon as your order ships, you receive an email with a tracking number. If it has not arrived within 3 business days of your order confirmation, email us and we will look into it.
Can I return an item?
Yes. You have 14 days from the date of delivery to return an unused item in its original packaging. See our Return and Refund Policy for the full process.
Where do returns ship to?
Returns are received at our US warehouse in Marion, Iowa. Email support@inmaison.com first so we can issue a return authorization.
What payment methods do you accept?
We accept major credit and debit cards, along with the additional payment methods shown at checkout.
Do you have a discount code?
Yes — use code INMAISON10 for 10% off your order. No minimum spend.
How can I contact you?
Email support@inmaison.com or use our contact page. We reply Monday to Friday, 9am to 6pm, usually within one business day.
Did not find your answer?
Email support@inmaison.com — Monday to Friday, 9am to 6pm. We reply within one business day.