Privacy policy

How we collect, use and protect your personal data — in line with US state privacy laws, the EU GDPR and the UK GDPR.

Last updated: August 2026

1. Who we are

Inmaison (inmaison.com) is an online store selling home comfort products. For any privacy-related question, contact support@inmaison.com.

2. What data we collect

We collect the following information when you place an order or contact us:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information — processed securely; we never store card details
  • IP address and browsing data, via cookies

3. How we use your data

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your customer service enquiries
  • Improve our website and services
  • Send marketing emails — only with your consent

4. Legal basis for processing (GDPR)

Contract performance

Processing and delivering your order.

Legal obligation

Tax and accounting requirements.

Legitimate interest

Fraud prevention and improving the website.

Consent

Marketing communications, which you can withdraw at any time.

5. Data sharing

We share your data only with the trusted third parties needed to run our business:

  • Shopify — our e-commerce platform
  • Payment processors (Stripe, PayPal) — secure payment handling
  • Shipping carriers — delivery of your order
  • Analytics and advertising providers — website analytics and marketing
We do not sell your personal data for money. However, we use cookies and similar technologies for advertising, and sharing data for targeted advertising may be treated as a “sale”, “share” or “targeted advertising” under some US state privacy laws. You can opt out at any time — see section 7.

6. Your rights (EU & UK)

Under the GDPR and UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email support@inmaison.com.

7. Your privacy choices (US residents)

Depending on your state, you may have the right to access, correct or delete your personal information, request a portable copy, and opt out of the sale or sharing of your personal information for targeted advertising. We will not discriminate against you for exercising these rights.

To opt out, visit Your Privacy Choices. We also honour Global Privacy Control (GPC) signals sent by your browser.

8. Cookies

We use cookies to improve your browsing experience and analyse traffic. You can manage your preferences through our cookie banner or your browser settings.

9. Data retention

We keep your personal data for as long as it is needed to fulfil orders and meet our legal obligations — typically up to 5 years for accounting purposes.

Privacy questions?

Email support@inmaison.com — we respond within 24 hours on business days, Monday to Friday, 9am to 6pm.