Privacy Policy

What personal information Inmaison collects, how we use it, who we share it with, and the choices available to you. This policy applies to inmaison.com.

Who we are

Inmaison is the controller of the personal information described here. You can reach us at support@inmaison.com.

Information we collect

Order information — name, billing and shipping address, email address, phone number and payment details.
Account information — if you create an account, your login credentials and saved preferences.
Device and usage information — IP address, browser type, pages viewed and referring site, collected through cookies and similar technologies.
Communications — messages you send to our support team.

Payment card details are processed directly by our payment provider. We never store full card numbers.

How we use your information

To process, fulfil and deliver your orders
To provide customer support and handle returns
To detect and prevent fraud
To send marketing communications, where you have consented
To measure and improve how our site performs

Who we share it with

We share personal information with the service providers who help us run the business: our ecommerce platform, payment processor, fulfillment and shipping partners, and analytics and advertising providers.

We do not sell your personal information for money. However, we use cookies and similar technologies for advertising, and sharing data for targeted advertising may be treated as a “sale”, “share” or “targeted advertising” under some US state privacy laws. You can opt out at any time — see the section below.

Your privacy choices (US residents)

Depending on where you live, you may have the right to access, correct or delete your personal information, to request a portable copy, and to opt out of the sale or sharing of your personal information for targeted advertising. We will not discriminate against you for exercising these rights.

To opt out, visit Your Privacy Choices. We also honor Global Privacy Control (GPC) signals sent by your browser.

To exercise any other right, email support@inmaison.com. We may need to verify your identity before we act on the request.

Your rights in the EEA and UK

If you are located in the European Economic Area or the United Kingdom, you have the right under the GDPR to access, rectify, erase, restrict and port your personal data, and to object to certain processing. You also have the right to lodge a complaint with your local supervisory authority.

Cookies

We use cookies to keep your cart working, remember your preferences, measure site performance and deliver relevant advertising. You can manage your preferences through the cookie banner on our site or through your browser settings. Blocking some cookies may affect how the site works.

Data retention

We keep order records for as long as needed to fulfil orders, handle returns and meet our legal, tax and accounting obligations. Marketing data is kept until you unsubscribe.

International transfers

Your information may be processed in countries other than where you live, including the United States and the European Union, where our platform, fulfillment and support providers operate. We rely on appropriate safeguards for these transfers.

Children

Our site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, email us and we will delete it.